Kollective Technology Inc. Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Management Portal Operational

90 days ago

100.0 % uptime

Today

Publishing Operational

90 days ago

100.0 % uptime

Today

Analytics Operational

90 days ago

100.0 % uptime

Today

Peering Operational

90 days ago

100.0 % uptime

Today

Browser Based Operational

90 days ago

100.0 % uptime

Today

Agent Operational

90 days ago

100.0 % uptime

Today

MediaCenter Redirects Operational

90 days ago

100.0 % uptime

Today

Third-party Operational

Auth0 Authentication API Operational

Cloudflare Operational

Microsoft Teams Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 1, 2024

No incidents reported today.

Apr 30, 2024

Data Processing Delays - Quickstats

Resolved - This incident has been resolved.
Apr 30, 09:44 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 09:33 PDT

Identified - ECDN Quick stats analytics processing is currently delayed. Engineers are actively working on the issue.

The following dashboards and visualizations may be impacted:
- Delivery Map & Location details
- Network Performance details
Apr 30, 09:18 PDT

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

Microsoft Teams – Unconfirmed Teams Live Events issue

Resolved - Microsoft states the issue is resolved and has clarified it impacted a small number of customers.

"The extended validation process for the fix completed, and Microsoft have deployed the fix to all affected environments. They have confirmed after monitoring service telemetry that impact has been remediated." - Microsft
Apr 22, 10:31 PDT

Identified - Microsoft reports they are working on a fix, but Kollective has still seen no evidence of user impact associated with the Kollective ECDN users.

Microsoft anticipate their extended validation process will be complete by the time of the next scheduled update, at which point they expect to be able to initiate deployment of the validated fix. They are simultaneously exploring alternative remediation actions to ensure they achieve a timely resolution.
Apr 19, 08:45 PDT

Investigating - Microsoft has provided a notification that some users are unable to join Microsoft Teams Live Events or Town Hall events if eCDN is enabled. This is caused by a recent Microsoft service update that causes connection failures.

Kollective has seen no confirmed reports of Kollective/Teams customers being impacted by this issue.

Microsoft Reference: TM779788
https://support.nhs.net/2024/04/microsoft-365-alert-service-degradation-microsoft-teams-users-are-unable-to-join-microsoft-teams-live-events-or-town-hall-events/
Apr 19, 08:45 PDT

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

Kollective Analytics Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Apr 19, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 16:00 PDT

Scheduled - Kollective event analytics will be unavailable while the system undergoes scheduled maintenance Friday April 19th at 4:00PM PT / 11:00PM UTC. The scheduled downtime will be less than one hour. The downtime will include all customer-facing analytics dashboards and Kollective IQ. All other systems including peer to peer functionality are not impacted.
Apr 16, 09:20 PDT

Analytics latency detected

Resolved - This incident has been resolved.
Apr 19, 07:52 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 19, 00:39 PDT

Investigating - We are currently investigating this issue.
Apr 18, 22:38 PDT

Apr 18, 2024

Apr 17, 2024

No incidents reported.

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